Event Registrations

View Event Registrations

Event Espresso provides two ways of viewing the event registration listing.

View ALL event registrations

  • Go to Event Espresso => Registrations. This page shows all registrations that have been created with Event Espresso.
  • Click the registration you wish to view or edit. This will display the event registration details editor.

View registrations for a specific event

  • Go to Event Espresso => Events. This page shows all events that have been created with Event Espresso.
  • Hover the mouse over an event title. This will reveal additional links for this specific event.
  • Click the Registrations link for this event. This page shows all registrations for a specific event.
  • Click the registration you wish to view or edit. This will display the event registration details editor.

Event Registration Details

This page shows information for a specific registration.

The number for the registration is shown along with the date of the registration. Next the status of the registration is shown. A registration may have one of the following statuses: Approved, Pending Payment, Not Approved, Declined, or Cancelled.

  • Approved - An approved registration allows payments and may have a transaction status of incomplete or complete. The registration is marked as active and a space is reserved for the registrant.
  • Cancelled - A cancelled registration is performed by the registrant. Payments are not allowed, the registration is inactive, and no space is reserved.
  • Declined - A declined registration is performed by the event admin. Payments are not allowed, the registration is inactive, and not space is reserved.
  • Not Approved - A not approved registration is performed by the event admin. Payments are not allowed, the registration is active, and no space is reserved.
  • Pending Payment - A pending registration allows payments. The status will be automatically toggled to approved if the payment is made in full by registrant.

Registration Details Table

The Registration Details table shows Registration Items that are associated with a registration. You can resend registration information by clicking on the Resend Registration button. You can also view a transaction for a registration by clicking on the View Transaction button.

Registration Items

This area of the table shows information about any events that were included in this registration.

  • Line Item ID
    Shows the session ID for this event registration.
  • Event Name
    Shows the name (title) of the event.
  • Event Date
    Shows the date and time that the event begins.
  • Ticket Option
    This is the name of the ticket that was selected by the registrant.
  • Price
    Shows the price for each ticket.
  • QTY
    Shows the quantity of tickets for this event.
  • Line Total
    Shows the total based on the quantity of tickets multiplied by the price of each ticket.
  • Taxes
    Shows any taxes that have been applied. May be listed as a sales tax or a federal tax.
  • Grand Total
    The total after any discounts and surcharges have been applied.

Registration Session Details

  • Registration ID
    Shows the unique registration ID for a registrant.
  • Registration Session
    Shows the registration session. This is an internally used value.
  • Registration placed from IP
    Shows the the IP address that was used for a registration.
  • Registration User Agent
    Shows information about the registrants computer and web browser.

Registration Form Answers

This area shows the custom questions and answers for this registrant. Any answers to system questions have been saved with the contact record for this registrant. Those answers can be edited by clicking on the the link for View/Edit this Contact which appears in the Contact Details metabox in the sidebar.

Existing Questions are Linked to a Registrant

Questions that have already been asked will be shown as part of a registrant record. This accounts for both existing registrants and future registrants where an event admin may decide to remove certain questions. The future registrant records will only display the questions that they are asked and answer. Questions are displayed in this order: Question Group, then by set question order in the group.

Contact Details

Shows the contact details for this registrant.

Name
Shows the name of the contact.

Email
Shows the email for the contact.

Phone #
Shows the phone number for contact.

Address
Shows the address for the contact.

You can edit contact information this Contact by clicking on the View / Edit this Contact link.

 

Have more questions? Submit a request