I am not receiving submitted form requests. Is there something wrong?

Check the settings of your form to ensure that it is configured to send email notices to the user list. Please note that we do not recommend relying on email notices and encourage clients to login regularly to review and process their submissions.

  • Login to your account (as the administrator)
  • Click the main navigation tab “Settings”–>”Form Settings”
  • Select the form to change.
  • Scroll down to “Submission Notifications”
  • You can then adjust the settings.
  • Click “Update” when you have completed your changes.

This same process would be done for each form.

Have more questions? Submit a request